What is ERC?

What does ERC stand for?

• Enterprise Relationship Creators

• Eclectic Renaissance Competitors

• Employee Relations Calls

• Employee Resource Center

The ERC team is comprised of ______ associates supporting Amazon employees in ______ countries and ______languages.

• 25,000+ associates.... 5 countries ... 5 languages

• 2,500+ associates... 49 countries ... 14 languages

• 1,000+ associates ... 80 countries .... 20 languages

• 850 associates ... 30 countries .... 10 languages

ERC associates are located in _______ locations globally.

• a dozen

• five

• three

• nine

What is the average distance an amazon fulfillment center employee walks in a shift?

• 2-5 miles

• 5-10 miles

• 10-15 miles

• More than 50 miles

Which is the top call driver for ERC?

• Queries regarding pay

• Queries regarding time off

• Queries on benefits

• Ethical complaints