
Comprehension: Proper Reactions POG 1
Authored by Michelle Waymouth
Other
7th - 12th Grade

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12 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What would you do if another kid hits you?
hit them back
tell an adult
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Marge is resigning from her company. Which is the best way for her to communicate this information?
Text her supervisor.
Speak to her supervisor in person.
Send a group email to the entire company.
Leave a sticky note of her supervisor's desk.
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Ahmad is attending a work meeting. When is it appropriate for him to use his smartphone?
If the meeting is boring.
If the speaker cannot see him using it?
If his supervisor is not present.
If the meeting specifically requires the participants to access information online.
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Carla works at an accounting office. Which of the following should she do before sending a work-related email?
Check that the names and addressed of the intended recipients are correct.
Ensure the email has subject line, required attachments, a pleasant greeting, and her contact information.
Proofread and check for confidential information in the email and it's attachments.
All of the above.
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Reggie works at a sporting goods store. Which is the best way to answer the store's telephone on a busy day?
"Please hold."
"Can I call you back later?"
"Thanks for calling XYZ Sports. This is Reggie. Can you please hold for one moment?"
"XYZ Sports. What do you need?"
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Olivia is careful of how she communicates with people at work. Which is an example of positive nonverbal communication?
Smiling and nodding.
Asking and answering questions.
Crossing her arms and sighing.
Rolling her eyes and frowning.
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Zoe is a computer technician. An older customer is asking the same questions repeatedly. What should Zoe do?
Tell the customer, "You already asked that question."
Sigh and roll her eyes at the customer.
Try using different words, a drawing, or a demonstration to answer the questions.
Stop answering the questions and walk away.
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