Business letter vs memo

A business letter is conversational in tone.

• True

• False

If an insurance company wanted to alert a patient that their medications are no longer covered, they would send a:

• memo

• text

• business letter

Memos are long and formal notes.

• True

• False

You need to ask your supervisor for time off next week so you send a:

• Memo

• Business letter

• both are appropriate

Covers only one topic:

• Business letter

• Memo

• Both