Bus.Eng.test on etiquette, small talk

Most nations have different ___ for greeting strangers.

• methods

• customs

A ___ handshake is NOT to be given in Asia.

• soft

• firm

Respond to "How do you do?"

• How do you do?

• I'm fine, thank you.

Rephrase "It is good to see you and get to know you"

• It was nice meeting you

• Pleased to meet you

Small talk is a light conversation that ___ sensitive issues and ___ the private ones.

• involves, respects

• involves, ignores

• avoids, ignores

• avoids, respects

Rick's conversation with Helen didn't ___.

• flow

• go

Choose the safe topics for small talk:

• marital status

• education

• occupation

• age

• recommendations

Choose the countries where periods of silence are not to be interrupted:

• the USA

• China

• the UK

• Japan

• Belgium

What country is it customary to refuse gifts up to three times before accepting them?

• United Arab Emirates

• China

• India

• Canada

Using the left hand to eat, shake hands, and pass documents would be a serious insult in ___.

• New Zealand

• Japan

• UAE

• India