Information Systems - Quiz 3

Select the frameworks which can be used for building the enterprise architecture.

• The Zachman framework

• TOGAF

• BPMN

• ISO 19439

• UML

Select the approaches to Enterprise Application Integration (EAI) from the following:

• The use of ERP systems

• ITIL

• Point-to-point interfaces

• The enterprise service bus (ESB)

• COBIT

What is an Enterprise Data Model (EDM)?

(Select the most correct definition)

• A model of data used by every enterprise application

• An integrated view of the data produced and consumed across the entire organisation

• A structure of the central database of the organisation

• Enterprise Data Dictionary

Enterprise content management systems include:

(Select all relevant answers)

• Document management systems

• Web content management systems

• Transaction processing systems

• Workflow management systems

Select the frameworks relevant to IT management in an organisation

• ITIL

• IT Balanced Scorecard

• TOGAF

• COBIT

ITIL is a framework for:

(Select the most correct answer)

• IT governance

• IT service management

• IT infrastructure management

• IT strategy

ITIL as a framework should be applied holistically (with all its processes) in an organisation

• Yes, this is correct.

• No, applying just individual elements/processes of ITIL can still be useful.

COBIT is a framework for:

(Select the relevant answers)

• IT governance

• IT management

• IT project management

• Software development