Customer Services
12th Grade
•20 Qs
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Customer Services
Quiz
•
English
•
12th Grade
•
Practice Problem
•
Hard
+23
Standards-aligned
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the meaning of customer care?
he way that a customers deals with seller before, during, and after a sale, and the activities involved in dealing with customers
the feeling of pleasure and achievement which your experience in your job
a belief or opinion, often held by many people and based on appearances
the way that a seller deals with customers before, during, and after a sale, and the activities involved in dealing with customers
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following happens after a sale?
A seller helps customers with any complaints or problems.
A customers helps seller with any complaints or problems.
A shop assistant help customers in a shop.
A customer ask to do about product.
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
If you are not satisfied with the product, you should call
_______________and complain.
custumer service
custumers service
custumer services
custumers services
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It means the sweets and candies.
confectionery
confectioners
confectioney
confectioner
Tags
CCSS.RF.3.3B
CCSS.RF.3.3C
CCSS.RF.3.3D
CCSS.RF.4.3A
CCSS.RF.5.3A
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Where is the toothbrush?
Confectionery
Toiletries
Convernient
Food
Tags
CCSS.RI. 9-10.2
CCSS.RI.11-12.2
CCSS.RL.11-12.2
CCSS.RL.8.2
CCSS.RL.9-10.2
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is the most common type.
savings accounts
fixed deposit accounts
current accounts
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
You use checks to pay your bills.
savings accounts
fixed deposit accounts
current accounts
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