Customer Services

Customer Services

12th Grade

20 Qs

quiz-placeholder

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Customer Services

Customer Services

Assessment

Quiz

English

12th Grade

Hard

Created by

กฤษติพงษ์ พลีดี

Used 30+ times

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the meaning of customer care?

he way that a customers deals with seller before, during, and after a sale, and the activities involved in dealing with customers

the feeling of pleasure and achievement which your experience in your job

a belief or opinion, often held by many people and based on appearances

the way that a seller deals with customers before, during, and after a sale, and the activities involved in dealing with customers

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following happens after a sale?

A seller helps customers with any complaints or problems.

A customers helps seller with any complaints or problems.

A shop assistant help customers in a shop.

A customer ask to do about product.

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you are not satisfied with the product, you should call

_______________and complain.

custumer service

custumers service

custumer services

custumers services

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

It means the sweets and candies.

confectionery

confectioners

confectioney

confectioner

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where is the toothbrush?

Confectionery

Toiletries

Convernient

Food

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

It is the most common type.

savings accounts

fixed deposit accounts

current accounts

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

You use checks to pay your bills.

savings accounts

fixed deposit accounts

current accounts

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