Business Study Group 3

Which one is not a method of written communication?

• text messages

• team briefings

• reports

• email and social networking sites

how many types of the direction of communication

• 2

• 4

• 3

• 5

which of these methods are an example of visual communication?

• films and videos

• posters

• video conferencing

• memos

• charts and diagrams

which are the examples of written communication?

• can be misunderstood

• can be referred to

• can be copied

• visually appealing

what is informal communication?

• messages sent through established channels

• sent/received using casual,everyday language

types method of written communication

• reports

• notices

• photographs

• one to one talks

• charts

which is not an advantage of visual communication?

• appealing and attractive

• make written messages clearer

• lots of feedbacks

• can be copied and sent to many people

can a business letter be used for internal, external, or both communications?

• internal only

• external only

• internal and external

can memos be used for external communications?

• yes

• no

which are the examples of formal communication?

• notices on noticeboards

• reports

• emails

• meetings in canteen during break time