TQM MIDTERM EXAM
Authored by Kam Pamosogan
Specialty
3rd Grade
Used 11+ times
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15 questions
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1.
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30 sec • 1 pt
The manager of a company is known to threaten his employees for the presence of a defect. What can you infer about the management culture?
2.
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30 sec • 1 pt
There are two extremes of Management. What are those?
3.
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30 sec • 1 pt
This means that everyone is responsible to perform a task in such a manner that the product can be used immediately and in the most efficient manner possible.
4.
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30 sec • 1 pt
Three Characteristics of Total Quality
5.
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30 sec • 1 pt
Named after the US secretary for commerce
6.
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30 sec • 1 pt
Defective products delivered to the customer.
7.
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30 sec • 1 pt
Has a critical role play in Total Quality. Has the control of the systems and process of the business.
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