Billing Responsible Party and Authorized Users

Authorize user can request the following except for:

• Add a line

• Purchase EIP Phone

• Bill cycle changes

• Upgrade

Authorize user can request the following except for:

• Suspend a line

• Cancel BAN

• Cancel order

• Change of Plan

Authorize user can request the following except for:

• Change of Responsibility

• Change mobile number

• Update SimCard

• Add or remove Authorized Users

Where can we add Authorize user

• Samson

• Grandcentral

• Atlas

• Dash

If speaking with a dealer ask to speak with the BRP, who must be present in-store to complete the request.

• True

• False

Advise the BRP that Authorized Users must provide the mobile or account number, either the security Customer PIN/Passcode or last four of BRP's SSN, and if in store a photo ID is required to access the account.

• True

• False

Authorize User Can change the Pin or passcode

• True

• False

Authorize User Can Suspend a line

• True

• False

The BRP Can Request the following:

• Billing Name changes

• Change of Responsibility - Release line requests

• Customer PIN/Passcode changes

• Cancel lines or resume canceled lines

Account can have 2 BRP

• True

• False