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Billing Responsible Party and Authorized Users

Authored by Carlo Gallano

Fun

1st Grade

Used 14+ times

Billing Responsible Party and Authorized Users
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11 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Authorize user can request the following except for:

Add a line

Purchase EIP Phone

Bill cycle changes

Upgrade

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Authorize user can request the following except for:

Suspend a line

Cancel BAN

Cancel order

Change of Plan

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Authorize user can request the following except for:

Change of Responsibility

Change mobile number

Update SimCard

Add or remove Authorized Users

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Where can we add Authorize user

Samson

Grandcentral

Atlas

Dash

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If speaking with a dealer ask to speak with the BRP, who must be present in-store to complete the request.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Advise the BRP that Authorized Users must provide the mobile or account number, either the security Customer PIN/Passcode or last four of BRP's SSN, and if in store a photo ID is required to access the account.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Authorize User Can change the Pin or passcode

True

False

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