Communication Skills for Business
Authored by Lea H
Other
9th - 12th Grade
Used 26+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is the first step in preparing a message, whether written or verbal?
•Considering the audience
•Creating an outline
•Choosing a delivery method
•Determining the purpose of the message
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which communication medium is best suited for formal information?
Phone Call
Printed
Face to face
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following are demographics? Choose all that apply.
Marital Status
Education level
Age
Hair Color
Religion
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which persuasive communication category uses personal stories and shared experiences to persuade the audience?
Logical persuasion
emotional persuasion
ethical persuasion
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Using large, easy to read text in a PowerPoint presentation is an example of which ethical or legal standard?
Attribution
confidentiality
Bias free communication
Accessibility
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which defines the study of the health and well-being of the environment of the employee?
ergonomics
ethology
ecologic
dendrology
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which communication medium is best suited when clarity needs to be provided?
Phone call
Printed
Face to face
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