Quiz Day

What is the processing time-frame for refunds to credit or debit cards?

• 1 business day

• Up to 15 business days

• Up to 5 business days

• Up to 7 business days

What does the "Not Possible" reservation status mean?

• The pre-approval sent expired

• The special offer sent expired

• The requested dates are no longer available

Can a reservation or security deposit be paid in cash?

• Yes

• No

If a reservation is confirmed, can a coupon be added?

• Yes

• No

When is the payout released?

• 24 hours after the guest checks in

• 24 hours before the guest checks in

• 24 hours after the guest checks out

• When the reservation is confirmed

What are the four quarterly assessment dates when Hosts can become Superhosts?

• January 5th

  April 5th

  July 5th

  October 5th

• January 1st

  February 1st

  November 1st

  December 1st

• January 1st

  April 1st

  July 1st

  October 1st

• January 1st

  March 1st

  June 1st

  November 1st

What is the first step the Hosts need to follow if there was damage caused by the guest?

• File a complaint

• Request the money from the guest through the Resolution Request within 14 days of the checkout date

• Fill a Host Guarantee form

• Ask Airbnb for compensation

Can a Co-Host open a Resolution Center request?

• Yes

• No

If a guest is having trouble adding their Government ID, can the process be expedited?

• Yes

• No

If a reservation request has been sent, can a Host send a special offer or pre-approval?

• Yes

• No