Hotel jobs

Hotel jobs

Professional Development

16 Qs

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Hotel jobs

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Assessment

Quiz

English

Professional Development

Practice Problem

Hard

Created by

Елизавета Корнеева

Used 12+ times

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16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They can help to get tickets to sold-out concerts or make a last minute dinner reservation at a crowded restaurant

Concierge

Reservation agent

Front desk agent

GM

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Their job involves dealing with guest enquiries

Concierge

Reservation agent

Front desk agent

GM

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They provide information on all hotel services and facilities, as well as conference facilities and group functions

Concierge

Reservation agent

Front desk agent

GM

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They maximize hotel occupancy and room revenue

Concierge

Reservation agent

Front desk agent

GM

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They provide information on the types of hotel rooms available: the room rate, view, furnishings, amenities, bed size and meal plans for a given day.

Concierge

Reservation agent

Front desk agent

GM

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They review room status and room availabilities in order to avoid overbooking

Concierge

Reservation agent

Front desk agent

GM

Accountant

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

They help the guest load and unload their luggage from a vehicle

Concierge

Door attendant

Front desk agent

Bell attendant

Transportation staff

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