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Cloud Messaging Familiarization

Authored by Jesse Divina

Fun, Business, English

1st - 3rd Grade

Used 1+ times

Cloud Messaging Familiarization
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This part in cloud messaging where you can put a notation on customer's account.

Consumer Info

Atlas Memo

Billing/Account

Page Navigation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This is what you will send as a secured form to get the card payment information of the customer.

Change Passcode

Checking Payment

Credit Card Payment

Expert Assist

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where you can find all your active conversations on a day.

My Conversations

Conversation History

All Conversations

Consumer Info

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In what section you can find to copy the conversation ID?

Consumer Info

Settings

Atlas Memo

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This is where you can find all your active or closed conversation as well as your previous conversations.

All Conversations

My Conversations

Expert Assist

Settings

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This is where you can save and manage your template responses with your customers.

Settings

Expert Assist

Quick Facts

Topic

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This where the cloud messaging filters the content of the customer's concern based on their verbatim.

Quick Facts

Billing/Account

Topic

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