Unit 11 Topic D: External Service Providers

A third-party that perform work for an organisation based on an agreement made between the two parties.

• External Service Provider

• Extra Sensory Perception

• Existence of Soviet Paranoia

• Elevate Social Presence

Three of the most common services provided by an ESP.

• Cloud Computing

• Hardware Support

• Software Support

• Travel Guides

This is concerned with things like data held, analysis performed or perhaps software developed by an ESP.

• Legal Ownership and Jurisdiction

• Security Protection

• Dispute Resolution

• Possession Contracts

To ensure the organisation is meeting requirements under data protection law it needs to be sure their data is being kept private, and uses appropriate security measures to ensure this.

• Legal Ownership and Jurisdiction

• Security Protection

• Dispute Resolution

• Possession Contracts

Where the service level agreement defines appropriate actions in the event of a dispute.

• Legal Ownership and Jurisdiction

• Security Protection

• Dispute Resolution

• Possession Contracts

The agreements made between a service provider and a client is referred to as what?

• Service-Level Agreement

• IaaS Contract

• External Service Provider Policy

Legal ownership and jurisdiction implications of using ESP include which of the following?

• Geographical location

• Data movement across borders

• Procedures when an agreement ends

• Liability for data breaches

Security protection implications of using ESP includes which of the following?

• Data security obligations

• Liability for data breaches

• Liability for data loss or damage

• Data movement across borders

Examples of ESPs that provide Cloud Storage...

• Google Drive

• Microsoft OneDrive

• Dropbox

• Windows 11

What is a hybrid cloud?

• A type of cloud computing that combines on-premises infrastructure (a private cloud) with a public cloud.

• A type of cloud computing that provides both storage and online applications.

• A type of cloud storage that allows storage of both data and software.

• A type of cloud storage that provides storage in more than one country to bypass localised data security laws.