CUSTOMER SERVICE VOCABULARY
Authored by Ana Estrada
English
Professional Development
CCSS covered
Used 26+ times
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16 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
to follow up our conversation
To continue with a discussion
opportunity to make changes or to do things differently
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
to meet a deadline
To continue with a discussion
opportunity to make changes or to do things differently
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.L.4.5B
CCSS.L.5.5B
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
room for manouevre
To continue with a discussion
opportunity to make changes or to do things differently
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.L.4.5B
CCSS.L.5.5B
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
a tight schedule
a period of time
opportunity to make changes or to do things differently
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.L.4.5B
CCSS.L.5.5B
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
time frame
a period of time
opportunity to make changes or to do things differently
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
that depends
a period of time
the answer to a question will be different in different situations
a small amount of time to do something
to finish a task by the arranged time.
Tags
CCSS.L.4.5B
CCSS.L.5.5B
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the correct definition:
ballpark figure
a document that a supplier submits to a potential client with a proposed price for the supplier's goods or services
the answer to a question will be different in different situations
a small amount of time to do something
a rough numerical estimate or approximation of the value of something
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
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