Sales Management

Referred to the direction of sales force personnel. But, it has gained a significant position in the today’s world

• sales management

• professional salesmanship

• Selling

• Planning

It refers to the value a company promises to deliver to customers should they choose to buy their product.

• Value Proposition

• Sales

• Advertising

• Marketing Strategy

Conflict Management is there to create _______

• Tear Friendship apart

• talk bad about other person

• creating Peace

• Recruitment

Which of the following is not selling?

• form of direct contact between a salesperson and a customer

• Persuade someone of the merits of

• Give or hand over something in exchange for money

• to give away

What is personal selling?

• selling to a business

• form of direct contact between a salesperson and a customer

• selling to a family member

• directly giving someone a product

What is consultative selling?

• reason for making a purchase

• interview selling

• greeting the customer face-to-face

• finding products that meet a customers needs

Define selling price

• The amount of money the seller pays

• The amount of money the seller pays and a buyer receives

• The amount of money the buyer pays and a seller receives

• None of teh above

An example of personal selling is.....

• Sales team in a shop

• Billboard Advert

• TV advertisement

• Newspaper Ads

Personal Selling would be more appropriate for:

• Chocolates

• Cars

• FMCG Products

• Apparels

An advantage of Sales Promotion is that....

• Effective at achieving a quick boost to sales

• May damage brand image

• Sales effect may only be short-term

• Customers may come to expect promotions