Squid Game - Tier2

How many agents can win in the Squid Game CX Incentive?

• 3

• 2

• 1

• 4

In the Squid Game CX Incentive, Agents and supervisor will be eliminated if their survey invite % goal will be missed.

• True

• False

What does the triangle symbol mean in Squid Game?

• Workers

• Armed Men

• Managers

• Supervisors

Who betrayed Ali in squid game movie?

• Byeong-Gi

• OH II-nam

• Sang-woo

• Ji-yeong

For customer with my account-blocked error, what should the agent not do on the account?

• Create my account ticket.

• Provide the message to the customer. The customer is the one who must tell the error received.

As a customer service representative, which are the transactions should you offer the Auto Refill Program?

• Activation, Reactivation, Redemption with Credit Card, Upgrade and Port In/Onboarding transactions

• Redemption with Credit Card; Redemption with PIN; Activation with PIN

• Redemption with PIN Only

• Activation with PIN Only

Who are the qualified players of the Squid Game Incentive?

• All agents across all tiers.

• All agents across all tiers and dealer chat support

• All supervisors and CXAs.

• All agents and supervisors across all tiers except for dealer chat, ERD Corp Offline, ERD PORT Cases Offline (non-survey group).

In the Squid Game CX incentive, some qualifiers will compete in a game at the end of the month.

• True

• False

How old is the old guy in squid games.

• 68

• 77

• 75

• 70

Who is No 29 in Squid Game?

• Detective Joon-ho

• Byeong-Gi

• OH II-nam

• Kang Sae-byeok