Communication Skill Test

Which ONE of these characteristics MOST applies to you?

• Persuasive

• Helpful

• Organized

• Decisive

• Shy or quiet

How do you usually participate in group discussions?

• You usually prefer not to get involved

• You get involved and interact freely with the group

• You listen and only speak when you have a suggestion

• You prefer to focus on helping people to reach the best decision

• You lead the discussion and express your thoughts

How would other people say you communicate?

• Quiet and thoughtful

• Reserved and hesitant

• Supportive and encouraging

• Driven and vocal

• Outgoing and engaging

When making a major purchasing decision, you are likely to:

• Talk to other people to get their views

• Let someone else make the decision for you

• Consider how other people will be affected

• Read reviews, then ask others what they think

• Trust your ability to research and make your own decision

How do you react when others become emotional around you?

• You tell them what you think is best for them

• You notice, but prefer to keep out of it

• You aren't sure how to act

• You try to make them laugh

• You listen and try to comfort them

If you disagree with someone's opinion, what do you do?

• Attempt to understand their point of view

• Try to persuade them to agree with you

• Avoid confronting them in case their feelings are hurt

• Say nothing because you prefer to avoid an argument

• Tell them that you disagree and say why

When working on a problem with other people, you:

• Prefer to take the initiative and sort it out quickly

• Try to find a collective solution

• Let other people find the answer

• Allow others to lead and help if needed

• Devise a plan and look for ways to assist others

How do you feel about speaking in front of a group?

• You try to avoid it if at all possible

• You enjoy the opportunity to convey your ideas

• You like the idea but not the pressure it creates

• You will do it as long as it helps out in some way

• You don't mind doing it, if you are able to plan

How do you feel about asking others for help?

• You don't mind: you often ask

• You feel uncomfortable so you try to avoid it

• You prefer to find your own solutions to problems

• It's usually you who gives help to others

• You generally don't need to do this

While having a conversation, you:

• Enjoy sharing your views and opinions

• Actively take part but can get distracted

• Like to learn from other people

• Easily lose interest

• Often lead the conversation