Motivation and Team work

In the informational role, a supervisor should be an

• Information collector, Change agent, Negotiator

• Informationcollector,Disseminator,Representative

• Information collector, Disseminator, Spokes person

• Information collector, Liaison, conflict handler

Democratic leadership style is suitable for

• new employee

• employee who must follow set procedure

• handled Problems and experienced employees

• skilful and experienced employee

Group members agree on their shared goals and norms, and closer relationships in

• Forming stage

• Storming stage

• Norming stage

• Performing stage

Four stages of active listening are

• focusing, interpreting, evaluating and responding

• focusing, interpreting, attention and listening

• focusing, interpreting, attention and responding

• focusing, interpreting, evaluating and understanding

Willingness to cooperate as part of a team means

• team member

• team player

• team spirit

• all of the above

Self-esteem is a personal .................... that we see and believe we have in ourselves

................... Leadership style is not suitable for unreliable employee.

As a manager or supervisor should encourage and recognize the staff’s ................... which is a good way of motivational strategy.

When writing a business email, your messages should be .................... and to the point.

Adaptive is a feature of a ......................