resolving conflicts

If you don't open up a conversation with a person you're in conflict with, what will happen?

• Avoid problems

• It will get better on its on

• the problem will fester and get worse

Sympathy is

• a way to make someone feel guilty so you can get what you want

• an orchestra that plays classical music

• understanding how someone feels

• offering compassion, carefully to another person

Empathy is important because

• it helps the other person know you understand how they feel

• its a way to get them to feel sorry for you

• is the opposite of going to the symphony

Remaining positive when trying to resolve a conflict helps because

• Staying positive means you ignore negative comments

• if it doesn't work, just put the other person down

• Being professional means always being positive.

• it can foster mutual respect and it people feel respected, they are more likely to want to try for a win win solution.

What causes conflict?

• Agreement

• Disagreement

Which one is NOT a good resolution for a conflict?

• Be calm.

• Refrain from explosive reaction.

• Blaming others

When someone makes you angry, you should:

• Tell them immediately why you are mad.

• Look away from the person.

• Cross your arms so they know you are mad.

• Take a deep breath before you say anything.

A mediator:

• Is a fancy name for a gladiator

• Helps people resolve conflicts

• Likes to eat meat

• Likes to stir up conflicts

A serious disagreement or argument may create ....

• Conflict

• Resolution

What does conflict resolution mean?

• how to talk about a problem and be friends after

• how to find the key to life, the universe, and ultimate power

• how to find a peaceful ending to our conflicts, fights, or problems.

• how to win fights against your friends