INS 260

1)    Which of the following provides a suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes?

• Process management software

• ERP systems

• CRM software

• Supply chain management systems

Enterprise software is built around thousands of predefined business processes that reflect:

• government regulations.

• industry benchmarks.

• best practices.

•  cutting edge workflow analyses.

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

• Knowledge experiences network effects as more people share it.

• Knowledge enables firms to become more efficient in their use of scarce resources.

• Knowledge is unconditional.

• Much of the firm's value relies on being able to create knowledge.

Document management systems are essentially large databases.

• True

• False

Which of the following types of system enables organizations to digitize, index, and tag documents according to a coherent framework?

• CAD

• ECM

• LMS

• Wikis

Define E-commerce:

• Use of the internet to help with government needs

• Use of the internet and web to transact business

what are the three types of supply chains?

what is considered as a global supply chain issue?

• Greater geographical distances

• Decreased operational efficiency

Supply Inefficiencies cut into a company's operating costs Can waste up to _

Intelligent techniques experts system and knowledge capture is used for

• discrete, highly structured decision making

• General decision making