Crypto Booster Quiz

Which cryptocurrencies support the ERC20 network? (Multiple answers)

• LTC

• USDC

• USDT

• eUSDT

Which cryptocurrencies address generated in the Bech32 format in our cashier? (multiple answers)

• ETH

• BTC

• LTC

• USDT

What will happen if the client uses a wallet that does not support Bech32 format?

• The client’s wallet will reject the address with the error message of “invalid address”

• The client’s wallet will process the transaction but funds will be lost

Is there a minimum amount for crypto deposits?

• Yes

• No

Where can we see the current minimum for crypto withdrawals? (multiple answers)

• In the Payment Methods list section of Binary/Deriv website

• Payout limits in Premier Cashier

• Crypto statement in BackOffice

• Guide the client to the crypto withdrawal page in his cashier section

When do you use the “reprocess address" button?

• To process the deposit when it has been confirmed in the blockchain

• To process the deposit when there are no confirmations in blockchain yet

Can clients use the same address to deposit more than once?

• Yes

• No

Can clients use the same address to withdraw more than once?

• Yes

• No

At what stage can a crypto withdrawal still be canceled?

• Sent

• Processing

• Pending

What to do if the client uses the wrong network to make a crypto deposit? (multiple answers)

• Advise the client that we are unable to assist in recovering the funds

• Proceed to escalate to the relevant team in the #need_help_crypto channel

• Guide them to check our deposit page, where we have clearly stated the network to use for each currency.

• Remind clients that it is their responsibility to ensure that the correct network is used.