HT Unit 1

HT Unit 1

9th - 12th Grade

30 Qs

quiz-placeholder

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HT Unit 1

HT Unit 1

Assessment

Quiz

Specialty

9th - 12th Grade

Medium

Created by

Jessica Jacobs

Used 2+ times

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mary works in the lodging segment where she directs the employees who clean the sleeping rooms and public areas. Which is Mary's position?

Property supervisor

maintenance manager

Front-desk supervisor

Housekeeping manager

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of behavior involves establishing eye contact with hotel guests?

Vocal

Critical

Cultural

Nonverbal

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Jason provides tours to over 300 people at the historical governor's mansion daily. Which benefit of working in the tourism industry is he experiencing?

Contacting buyers

Visiting attractions

Working with people

Planning conferences

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As a front-desk employee, Ben is courteous, patient, and helpful with all the hotels' guest. Which behavior is Ben exhibiting?

Interpersonal skills

Favorable ethical traits

A positive sales aptitude

An appropriate use of humor

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can a travel agent make a positive impression on clients?

Ask very personal questions

Suggest several travel options

Focus on many tasks at one time

Maintain a professional appearance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Daniel is the executive chef for a resort that is located near Phoenix, AZ. Which professional association is Daniel most likely to join?

Wellness Council of America

Meeting Professionals International

The National Restaurant Association

Association for Convention Operations Management

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which skill is important for a successful professional in the hospitality and tourism industry to possess?

Creativity

Delegation

Communication

Mathematical

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