HARDWARE TROUBLESHOOTING

Which one is NOT benefits of PREVENTIVE MAINTENANCE?

• Reduced computer down time and repair costs

• Increased data protection

• Hardware maintenance

• Increased equipment stability

Preventive Maintenance can be divided into Hardware maintenance and Software maintenance. CHOOSE the best answer for Hardware Maintenance.

• Review security, software, and driver updates.

• Check the condition of cables, components, and peripherals

• Remove unwanted programs

• Defragment hard drives.

Several components are important to keep clean EXCEPT

• RAM

• Power supply

• Motherboard

• Printer

There are 6 steps of troubleshooting process. CHOOSE the second step after Identify the Problem.

• Test the Theory to Determine Cause

• Establish a Theory of Probable Cause

• Establish a Plan of Action to Resolve the Problem and Implement the Solution

• Document Findings, Actions, and Outcomes

"The computer fails to recognize an optical disc". CHOOSE the possible solutions to resolve the issue.

• Reinstall the CPU

• Use a known good power cord.

• Replace the disc

• Replace the RAM

Replace the battery is possible solution regarding ____________ issue.

• The new sound card does not work.

• The hard drive LED on the front of the computer does not light.

• The clock on the computer is no longer keeping the correct time or the BIOS settings are changing when the computer is rebooted.

• The computer displays the incorrect CPU information when the computer boots.

Install additional RAM is possible solution when the computer runs very slowly.

• TRUE

• FALSE

Choose the device that is not suitable to use as hardware replacement for laptop.

• Keyboard

• Speakers

• System Board

• Mouse

"Update anti-virus software"

Based on the statement, you need to schedule per _________ to help keep your laptops in good running condition.

• day

• week

• month

• quarter

Computer vacuum cleaner is the example for ___________

• Information tools

• Hardware tools

• Repair tools

• Cleaning tools