Professional Phone calls Vocabulary

Professional Phone calls Vocabulary

University

12 Qs

quiz-placeholder

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Professional Phone calls Vocabulary

Professional Phone calls Vocabulary

Assessment

Quiz

English

University

Hard

Created by

Paola Cruz

Used 9+ times

FREE Resource

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How do you ask for someone?

Can you put me through with Laura?

Is Laura free?

Is Laura available?

May I speak with Laura?

2.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Hi there!

What´s going on?

How can I help you?

Hello, this is Fiorella in the sales departament How can I help you?

3.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Como dices el motivo de tu llamada?

Hi, this is Fiorella put me through with ...

Hello, can i talk to ...

Hello this is Fiorella with Pauly I´m calling about..

Hello, Can I talk with...

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

¿Con esta expresion que quieres decir?

I´m sorry she is not avaible at the moment;can I take a message for her?

Pidiendo disculpas

Confirmando la informacion

Tomando un mensaje

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

¡Como le dices a una persona que la vas a colocar a esperar?

How can I help you?

I´m going to put you on hold for a second

Could you conect me with...

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Que frases se usan para confirmar informacion?

Could you spell that for me please!

I didn´t catch that , could you say that one more time?

May I help you?

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Como dices que llamas de parte de alguien?

Good morning I would like to speak to Paola

Can you tell her I called?

This is Fiorella calling on behalf of AT&T

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