Payment Holds ( wave 4 )

What are the release criteria for PayPal Holds? Select ALL of the correct answers.

• Proof of Delivery + 1 day - Valid tracking number

• 21 days maximum

• Buyer Confirmation

• Order status confirmed as Completed/Processed + 7 days after verification

When can we request for manual release?

• 24 hours after the item was tagged as delivered

• 24 hours after the tracking number was uploaded

• 48 hours after the item was tagged as delivered

• 48 hours after the tracking number was uploaded

Sellers can be graduated from the holds program but must meet the following criteria: Except?

• Receive a specified number of payments (may vary by merchant)

• Wait a specific number of days since the merchant's first payment (may vary by merchant)

• Receive a specified amount in Total Payment Volume (this may vary by merchant)

• Confirm Bank (US users only)

In some cases, the tracking results may list the delivery location as the nearest major city or perhaps the location of the shipping company hub. As a result, tracking results within the following radiuses should be considered:

• Rural Area/Country: 25 miles or 40 kilometers

• Metropolitan Area /Major City/Suburb: 10 miles or 15 kilometers

• Rural Area/Country: 10 miles or 15 kilometers

• Metropolitan Area /Major City/Suburb: 25 miles or 40 kilometers

I edited a video for a this customer, I sent him an invoice and he said he already paid using his card and didn't login to his account. How can I access my funds?

• Upload a tracking number

• Buyer Confirmation

• 21 days maximum

• Manual Release

My item is already delivered 3 days ago, I uploaded the tracking number the day I shipped the item. Why is my funds not available?

• Request Manual Release [ SA ]

• Buyer Confirm Receipt

• Update Tracking Details

• Seller confirms the order status as Completed/Processed

My buyer doesn't have the option to confirm receipt. Why? The payment is for an online Advisory Job and it was sent yesterday.

• Buyer need to add and confirm Bank.

• Tracking number not uploaded

• Buyer's email is not confirmed.

• Confirm receipt button is disabled for 48 hours

Why am I affected by holds?

[New Seller, Explosive Growth and Dormant Seller ]

• ALH

• OOH

• S2F

• ULP

Why am I affected by holds? [sent money to an unregistered email address]

• ALH

• OOH

• S2F

• ULP

Why I will be affected by hold ? [ Risky Items, Selling Price and Dispute/Case History]

• ALH

• OOH

• S2F

• ULP