Payment Holds ( wave 4 )
Authored by Bella Dimagiba
English
Professional Development
Used 2+ times
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10 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are the release criteria for PayPal Holds? Select ALL of the correct answers.
Proof of Delivery + 1 day - Valid tracking number
21 days maximum
Buyer Confirmation
Order status confirmed as Completed/Processed + 7 days after verification
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When can we request for manual release?
24 hours after the item was tagged as delivered
24 hours after the tracking number was uploaded
48 hours after the item was tagged as delivered
48 hours after the tracking number was uploaded
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sellers can be graduated from the holds program but must meet the following criteria: Except?
Receive a specified number of payments (may vary by merchant)
Wait a specific number of days since the merchant's first payment (may vary by merchant)
Receive a specified amount in Total Payment Volume (this may vary by merchant)
Confirm Bank (US users only)
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
In some cases, the tracking results may list the delivery location as the nearest major city or perhaps the location of the shipping company hub. As a result, tracking results within the following radiuses should be considered:
Rural Area/Country: 25 miles or 40 kilometers
Metropolitan Area /Major City/Suburb: 10 miles or 15 kilometers
Rural Area/Country: 10 miles or 15 kilometers
Metropolitan Area /Major City/Suburb: 25 miles or 40 kilometers
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I edited a video for a this customer, I sent him an invoice and he said he already paid using his card and didn't login to his account. How can I access my funds?
Upload a tracking number
Buyer Confirmation
21 days maximum
Manual Release
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
My item is already delivered 3 days ago, I uploaded the tracking number the day I shipped the item. Why is my funds not available?
Request Manual Release [ SA ]
Buyer Confirm Receipt
Update Tracking Details
Seller confirms the order status as Completed/Processed
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
My buyer doesn't have the option to confirm receipt. Why? The payment is for an online Advisory Job and it was sent yesterday.
Buyer need to add and confirm Bank.
Tracking number not uploaded
Buyer's email is not confirmed.
Confirm receipt button is disabled for 48 hours
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