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Common Issues Vocabulary

Authored by Sebastian Osorio

English

Professional Development

Used 11+ times

Common Issues Vocabulary
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Choose the word that best describes the image.

Exchange

Refund

Pickup

Drop-off

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Choose the word that best describes the image.

Pickup

Drop-off

Inventory

Exchange

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

True or false


Dispatch is assigning a specific case to a certain department or third party company that could handle this request.

TRUE

FALSE

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

I don't want the product because it didn't meet my expectations. What is the customer going to do?

Pick up the product.

Exchange the product.

Drop-off the product

Return the product.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

An exchange takes place when the customer did't like the product.

TRUE

FALSE

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Choose the word that best describes the picture

Return

Steal

Pick up

Drop off

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

True or False

A gift card is something that customers use for paying their biils.

TRUE

FALSE

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