DIP SALES G375 -WQ16
Authored by Syeda Asra
Business
Professional Development
Used 1+ times
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to use professional ethics in sales?
To maintain trust.
To maintain brand.
To increase profits.
To improve targets.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why do marketing costs need to be managed?
To maintain market share.
To deliver value for the company.
To create customer value.
To control organizational processes.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of using a survey for market research?
To find out what customers want.
To analyze forecasted customer sales figures.
To know what all customers will pay for a product.
To find out personal customer information.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the role of a wholesaler in a distribution channel?
Reduces prices.
Offers sponsorship.
An intermediary service.
A manufacturing service.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What things should the company do to build customer loyalty?
Reward loyal customers with a loyalty program
Make customer care a priority for the brand
Encourage customers to give feedback and act on the product/service
All of the above
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main reason to evaluate customer feedback?
To review customer comments on competitors.
To make sure the customer has answered all questions
To confirm the customer has given personal details.
To find out how to improve customer experience.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What things should the company do to build customer loyalty?
Reward loyal customers with a loyalty program
Make customer care a priority for the brand
Encourage customers to give feedback and act on the product/service
All of the above
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