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21 Qs

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Cinch HS Winback

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Assessment

Quiz

History, Science, Fun

University

Hard

Created by

benjamin morataya

Used 1+ times

FREE Resource

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When calling FL Customer we must mandatory offer?

Premier Upgrade Plan add onn

Built inn Systems Plan only

Complete plan only

Pool and Spa Add onn

2.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

[Mr. /Ms. Last Name], your [Product Name] welcome kit should arrive _________. It will include your service plan agreement, contract number

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When talking about PTC, which states do we need to use during the greeting?

OR, IL, MD, KY and SD

SD, SC, NC and KY

OR, IL, KY and SD

OR, KY, NY and IL

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When offering the US$100.00 Offer does it applies for

Complete Home, Built inn Systems and Appliances Plan

Built inn Systems

Appliances

None of the anwers are correct

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When talking about Non Rebuttals states, which states are consider on that rule?

NB, Ne, AK And ID

SC, PI, TX And MA

NC, NY, IA And OR

NC, SC, AK And ID

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When talking about rebuttals, how many rebuttals on a same objection can we use?

as many as I can

As many as the customer lets

None and leave the customer go

Two maximun and then let the customer go

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

And remember, you can cancel at any time for any reason, if you already placed a claim, _____________________ of the annual premium or the amount of the claim, whichever is less. that's our guarantee.

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