Cinch HS Winback

When calling FL Customer we must mandatory offer?

• Premier Upgrade Plan add onn

• Built inn Systems Plan only

• Complete plan only

• Pool and Spa Add onn

[Mr. /Ms. Last Name], your [Product Name] welcome kit should arrive (a)   . It will include your service plan agreement, contract number

When talking about PTC, which states do we need to use during the greeting?

• OR, IL, MD, KY and SD

• SD, SC, NC and KY

• OR, IL, KY and SD

• OR, KY, NY and IL

When offering the US$100.00 Offer does it applies for

• Complete Home, Built inn Systems and Appliances Plan

• Built inn Systems

• Appliances

• None of the anwers are correct

When talking about Non Rebuttals states, which states are consider on that rule?

• NB, Ne, AK And ID

• SC, PI, TX And MA

• NC, NY, IA And OR

• NC, SC, AK And ID

When talking about rebuttals, how many rebuttals on a same objection can we use?

• as many as I can

• As many as the customer lets

• None and leave the customer go

• Two maximun and then let the customer go

And remember, you can cancel at any time for any reason, if you already placed a claim, (a)   of the annual premium or the amount of the claim, whichever is less. that's our guarantee.

CINCH HS Used to be Cross country Home Services

• True

• False

Complete Home plan Contains Coverage for:

• 5 Garage Dor Opener

  2 Refrigerators w/ice maker

  Unlimited Sump Pumps

• 1 Dorbell

  5 Heating system

  Unlimited Garbage Disposals

• 5 Celing Fans

  2 Central Vacuums

  Unlimited Dishwasher Built inn

• 1 Instant Hot/Cold Water Dispenser

  5 Smoke Detectors

  Unlimited Air Conditioner Systems

We're going to leave a Voice mail message when answer machine response

• ONLY

  at the 4th and 6th

• ONLY

  at the 4th & 7th

• ONLY

  at the 4th and 9th

• None of the answers are correct