BP2 Chapter 8 Test

Over the next ten years, nearly all job growth in the United States will occur in service businesses.

• True

• False

In the U.S. workforce, white-collar workers are more important than blue-collar workers.

• True

• False

Technology refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production.

• True

• False

Human resources are different from almost every other resource needed by businesses.

• True

• False

A permanent employee for a business usually works less than 30 hours per week.

• True

• False

The final step in the hiring process is to help the new employee get a good start in the company through an orientation process.

• True

• False

When employees are paid by piece rate, they are paid a percentage of sales for which they are responsible.

• True

• False

The work environment consists of both the physical conditions and the psychological atmosphere in which employees work.

• True

• False

Managers who involve employees in decision making find that better decisions are made and that employees are more likely to support those decisions.

• True

• False

Most American workers are members of a labor union.

• True

• False