CBS 1063 Critical Listening

Hearing and Listening are the same process.

• True

• False

• Not sure

Which of the following describe "Listening"? You can select more than one answer

• a physiological process

• involves paying close attention

• does not require attention

• to make sense of what we hear

A student is listening to an entertaining speech. Which type of listening is this?

• Emphatic Listening

• Appreciative Listening

• Critical Listening

• Comprehensive Listening

A student is listening to a lecture. Which type of listening is involved?

• Emphatic Listening

• Appreciative Listening

• Critical Listening

• Comprehensive Listening

Jason is listening to a friend who is in distress. Which kind of listening is he using?

• Critical Listening

• Appreciative Listening

• Comprehensive Listening

• Emphatic Listening

James uses appreciative listening while listening to an insurance agent telling him about an insurance plan.

Is he using the most appropriate type of listening?

• Yes

• No

• Not sure

Answer explanation

Jame should have used "Critical Listening" when listening to a sales talk.

Can you provide an example of "Appreciative Listening"?

Which of the following might be causes of poor listening? You can select more than one answer.

• Focusing on delivery and appearance

• Not concentrating

• Jumping to conlusion

• Listening too hard

One of the audience look at the speaker's topic and decide that it will be a boring talk. Which of the following best describes this?

• Focusing on delivery and appearance

• Jumping to conclusion

• Not concentrating

• Listening too hard

Which of the following is NOT a good way to become a better listener?

• Don't write notes while listening

• Resist distractions

• Suspend judgement

• Focus your listening