FAB Quiz 2

Wasim is the Customer Services Manager in a large leisure park. The forthcoming weekend is going to be the busiest of the year, as it is a public holiday.

Wasim has to cope with several absentees leaving him short-staffed in public areas of the park. His manager has told him that he expects him to catch up with some administrative reports that were due last week.

Wasim also has to arrange for six new staff to be trained, who will be arriving imminently.

In order to manage his workload most effectively, what should Wasim do?

• Prioritise the tasks in relation to the most important business outcomes

• Train the new recruits

• Deal with the reports that the manager insists be prepared

• Carry out some of the work that the absentees would normally do

In order to discharge their duties ethically, finance directors must ensure that the information published by their organisations provide a complete and precise view of the position of the business, without concealing negative aspects that may distort the reader's perception of its position.

This duty describes which of the following ethical principles?

• Objectivity

• Probity

• Honesty

• Independence

Which of the following is a purpose of the International Federation of Accountants?

• Promotion of ethical standards in all member organisations

• Prevention of international financial crimes, such as money laundering and insider dealing

• Development of universally applicable detailed rules to deter inappropriate behaviours

• Agreement of legally binding financial reporting standards across all member accountancy organisations

Neill works as the procurement manager of JL Company, a large services company.

Information provided by Neill is most relevant to which of the following elements of the marketing mix?

• Processes

• Price

• Distribution (or place)

• Physical evidence

In relation to employee selection, which type of testing is MOST appropriate for assessing the depth of knowledge of a candidate and the candidate's ability to apply that knowledge?

• Intelligence testing

• Psychometric testing

• Competence testing

Linh owns a busy restaurant. She has had complaints from regular customers about diners failing to control their noisy and unruly children, which is spoiling their dining experiences.

Which of the following courses of action would be regarded as a pluralist solution to this problem?

• Taking no action, assuming that those who complain will always be a minority

• Advising customers that the restaurant is a family restaurant before they book

• Not accepting bookings from families with children

• Setting aside a separate section of the restaurant for families with children

Which of the following is data protection legislation primarily designed to protect?

• All private individuals and corporate entities on whom only regulated data is held

• All private individuals on whom any data is held

• All private individuals on whom only regulated data is held

Which of the following is an example of the system used by a company to record sales and purchases?

• A decision support system

• A management information system

• A transaction processing system

• An office automation system

Which TWO of the following are examples of connected stakeholders?

• Manager

• Customer

• Executive Director

• Supplier

In an economic environment of high price inflation, those who owe money will gain and those who are owed money will lose.

• True

• False