Email and Electronic Calendars : Sending and Receiving Email

In the New Message pop-up, which area is used to format the message text?

• A

• B

• C

• D

• E

Which part of the following email address is the organization?

• A

• B

• C

• D

• E

In the Inbox, read messages are generally shown as _______ text and unread messages are _______ text.

• Normal/bold

• Normal/italic

• Bold/Italic

• Bold/Normal

• Underline/Italic

Here is an email written by Michelle to Pattie. What is the main netiquette violation in sentence E?

• Using incorrect tone

• Shouting

• Using unfamiliar abbreviations and acronyms

• There is no violation

Here is an email written by Michelle to Pattie. What is the main netiquette violation in sentence D?

• There is no violation.

• Shouting

• Using unfamiliar abbreviations and acronyms”

• Using incorrect tone

Why would you want to forward an email instead of replying to it?

• Someone else should know about the email.

• You want to create an event on a calendar.

• You want to move the email to a different folder.

• Forwarding and replying are the same thing

In the New Message pop-up, which field do you enter the email recipient?

• A

• B

• C

• D

• E

Which part of the following email address is the mailbox for the account?

• A

• B

• C

• D

• E

Netiquette is:

• Polite behavior on the internet

• Etiquette used when playing games

• Rules to follow in life

• A Federal law

Here is an email message written by Liz to Morris. What part of the message structure is missing?

• Salutation

• Signature

• Message body

• Recipient

• Domain name