Usability Testing

What is usability?

• The process design teams use to create products that provide meaningful and relevant experiences to users.

• A quality attribute that assesses how easy user interfaces are to use.

• The point at which human users interact with a computer, website or application.

• A form of user interface that allows users to interact with electronic devices through graphical icons.

What is not usability factors?

• Errors & Error Frequency

• Efficiency

• Learnability

• Credible

Who is a pioneer of usability testing?

• Jakob Nielsen

• Steve Jobs

• Bill Gates

• Mies Van Der Roh

What is not the benefit of usability testing?

• Reduce the cost of call center

• Save the product development cost

• Increase the cost of recruiting subjects

• Reduce the customer complaints

Which solution that we can use the usability testing?

• Software interface

• Knock down furniture

• Input devices

• All of them