Section 8- Project Quality Management

127. Project Quality Management includes the processes for incorporating the organization's quality policy regarding planning, managing, and controlling project and product quality requirements in order to:

• A. Meet stakeholders' objectives

• B. Improve process capability

• C. Control products, services and results

• D. Meet standards of performance for the project team

128.Quality and grade are not the same .A fundamental distinction is that:

• A. Quality as a delivered performance or result isthe degree to which a set of inherent characteristics fulfills requirements; grade as a design intent is a category assigned to deliverables having the same functional use but different technical characteristics.

• B. A quality level that fails to meet quality requirements may not be a problem; a low grade ofquality is always a problem.

• C. Delivering the required levels of quality is not included in the responsibilities of the project manager and the project team.

• D. Delivering the required levels of grade is not included in the responsibilities of the project manager and the project team.

129.Understanding, evaluating, defining, and managing requirements areessential to satisfying:

• A. Customer expectations.

• B. The scope statement.

• C. Upper management.

• D. Functional requirements.

130.All of the following are primary benefits of meeting quality requirements EXCEPT:

• A. Less rework.

• B. Higher productivity.

• C. Lower costs.

• D. Fewer change orders.

131.Inputs to control quality include all of the following EXCEPT:

• A. Project management plan.

• B. Quality metrics.

• C. Work performance data.

• D. PERT chart.

132.The quality management plan is a component of the _____ which describes how the organization's quality policies will be implemented .

• A. Project management plan

• B. Program management plan

• C. Project scope

• D. Governance management plan

133.Manage quality is the process of :

• A. Applying planned, systematic quality activities to ensure effective policing and conformance of the project team to the approved specifications.

• B. Providing the project team and stakeholders with standards by which project performance is measured.

• C. Translating the quality management plan into executable quality activities that incorporate the organization's quality policies into the project.

• D. Assuring the implementation of appropriate specifications, which generally reduces the probability of the project being completed on schedule .

134. Cost of quality includes all of the following EXCEPT :

• A. Preventing nonconformance to requirement

• B. Appraising the product or service for conformance to requirements.

• C. Failing to meet requirements (rework).

• D. Operating computers required for the project.

135.Because of the temporary nature of projects and the potential benefits that may be derived from reducing the post-project cost Of quality, _____ may choose to invest In product quality improvement, especially in the areas of prevention and appraisal:

• A. Sponsoring organizations

• B. The project management team

• C. The project executive management team

• D. The project quality function deployment (QFD) organization

136.Control charts have all of the following characteristics EXCEPT :

• A. They are used to determine whether or not a process is stable or has predictable performance.

• B. They can be used to monitor various types of output variables.

• C. They are used to illustrate how various factors might be linked to potential problems or effects.

• D. They are graphical displays of process data over time and against established control limits, which has a centerline that assists in detecting a trend of plotted values toward either control limit.