Compliance policy test

After signing the contract ,agent has to ....

• Handover the T&C

• Display the contract

• Provide print out of the singed contract

• Non correct

Before the transaction :Agent has to inform the CM about..

• Commitments and benefits and features

• MRC/REFUND/CANCELLATION CHARGES

• Free units that the CM will get

• All the above are correct

• All are wrong except the first

Cm can use Google play service by default

• True

• False

CM can only use Google play and App store services with 500AED subiscrbtion

• False

• True

CM can renew the limit of Google play service during the bill cycle in general without limits

• True

• False

CM can confirm the Google play and app store limit by sending sms to

• 1346

• 1233

• 5102

• Non of the above

There is no service has fair usage in du proudact

• True

• False

CM has to update his email ID throw du app after the transaction with maximum 24 hours

• False

• True

For Dsp errors agent has to ...

• Send email to channel operation

• Send email to RSD

• Ask the CM to visit main store

• Create itsd without escalating the case

Mandatory during the transaction to collect ....

• CM active mail ID

• Although number

• All are correct