SSL Upskill 1st Review

Quiz
•
Specialty
•
Professional Development
•
Medium

Global Learning MSS
Used 3+ times
FREE Resource
36 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Travel Partner George is requesting to know how many guests have booked arrival transfers from Salt Lake City airport. Where would you navigate to find this information?
Air Summary
Supplemental Package Review
Inventory Summary
Cruise Only Transfers Icon (Blue Car)
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Up to what option date are double name changes allowed?
None of the answers are correct
We do not allow double name changes in group
Until the hard stop date
Any time prior to final payment
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Travel Partner Richard would like to know if the hotel requests for her guests have been confirmed. What would you be able to advise Richard?
The post hotel request is on waitlist status. They will be reviewed within 3-5 business days, and cleared if available.
The post hotel is confirmed; I would be happy to send you an invoice confirming this.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Travel Partner Hannah would like to know why the transfers for her clients are not showing on their invoices. Based on the screenshot below, what is the correct response?
All transfers are added as waitlist status and will be cleared in 3-5 business days if there is availability.
The process to add the transfers has not been completed. Air schedules and/or guest assignments are needed.
The transfers have been added correctly and will show on the bookings once documents have been issued.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All ships have a Godmother?
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is sent automatically 24 hours after group creation?
Group information packet
Group confirmation
Group invoice
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Up to what option date are double name changes allowed?
None of the answers are correct
We do not allow double name changes in group
Until the hard stop date
Any time prior to final payment
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