4 TH zawodowy 1

odwołać zamówienie

• refuse the order

• delay the order

• cancel the order

składać reklamację

• complain about

• advertise

• replace

zminiejszyć wartość roszczenia

• remove the value of the claim

• lower the value of the shipment

• increase the quality of the shipment

• decrease the value of the claim

Uporządkuj zdanie:

cannot/ We/ sorry /to/ bags. you/ that /we /inform /accept / your/ delivery are/of ladies'

been / the order./ in making up/ There/ have/must/a mistake

writing/complain about/ I am/the shipment of/to/apples.

zapewniam [państwa], że

• I was assured that

• Let me assure you that

• Make sure that

• I am sure that

zgodnie z harmonogramem

• as planned

• as ordered

• as scheduled

• as proposed

the delay was due____ a mistake

• to

• of

• with

responsible ____ the damage

• from

• at

• for