Quiz time

An arrangement that you make with restaurant, hotel and travel so they will hold a table, room and seat for use in the future

• Reservation

• Appointment

• Announcement

• Handling a phone

An arrangement to meet someone at particular time and place.

• Reservation

• Appointment

• Announcement

• Handling a phone

When you can't hear . You can say...

(Except)

• Sorry?

• Pardon?

• Speak please

• I can't hear you

When you not sure. You can say.

(Except)

• Could you repeat that please?

• Could you spell that please

• Please confirm by SMS

• Thank you

Randy: Good moorning. Laluna Hotel, .................?

Tracy: Can I speak to Mr. Nielson, Please?

Randy: Yes. Wait a moment.

• May i help you

• Help me please

• Can you help me

• Can i take a message?

A: perfect. Thank you

B:.........

• Sorry

• I'm busy

• Speak please

• With pleasure

A: hello, may i speak to Mr santiogo? My name is jane

B: ,...,..........

• I can't speak with you

• Hello, this is Mr santiago

• Thank you sir

• You can leave a message

Reseptionist : Miss. Ria is not in her office at this moment. Would you like to leave a message?

Linda : Yes, please tell her to call me at number zero - eight - one - one - two - six - eight - five - four - seven - six

• 008112685467

• 081126854577

• 08112685476

• 08112585476

Company is

• Rumah

• Perusahaan

• Restaurant

• Hotel

Phone message is

• Telpon suara

• Pesan online

• Pesan sosmed

• Pesan telepon