Security Officer Induction

What is a "SOP"?

• Documentation that provides information on general cleaning duties

• Documentation detailing the methodology to perform specific duties by the security officer

Tags

Tools for a security guard

How do you perform a systems check at the start of a shift on a security radio?

• Turn on

  check battery

  check channel

  ask for a radio check

  check condition of outer casing

  report faults

• Turn on

  shake for loose screws

  open battery

  turn to channel

  say hello to other guards

What tools do you use for crowd control? (3 correct answers)

• white sneakers

  any colour polo

• Notebook & pen

  SOP's

• Security Licence with crowd control function

• Body camera

  number ID tag

  radio

  uniform

What are the legal requirements and professional standards in the SOP's for reporting?

• Write report narratives in facts, black ink, correct spelling, military time, area codes, full address and signed off by a supervisor.

• Write reports as you see them in police jargon, black ink, correct spelling, normal time, phone and address, sign off by a supervisor.

What is the scope of "codes of conduct"?

• The Code of Conduct provides guidance to all licence holders as defined in the Security Providers Act and Regulation, but particularly to security firm businesses who are bound, in addition to the provisions of the legislation, must obtain a RSA by the Code in their own right and as employers, for the activities of employee licence holders and security firm contractors.

• The Code of Conduct provides guidance to all licence holders as defined in the Security Providers Act and Regulation, but particularly to security firm licence holders who are bound, in addition to the provisions of the legislation, by the Code in their own right and as employers, for the activities of employee licence holders and security firm contractors.

What are your legal rights of force to use when escorting a person?

• gentle force

• Lethal force

• Reasonable force

• excessive force

How do you preserve a scene?

• Identify witness

  preserve evidence

  communicate with emergency services

• identify witness

  preserve evidence

  leave scene to the bar staff for cleaning and packing away

As a security witness, what information would you present in court?

• Notebook entry

  Incident report

  camera footage

• Notebook entry

  posts from facebook

  photos

What information is useful to record after responding to an incident?

• who:

  what:

  Where:

  what if's:

• Who:

  What:

  Where:

  When:

  How:

What reports are to be prepared and completed after an incident at work?

(3 apply)

• police report

• Crowd control register

• Notebooks

• incident report