Communications in Marketing

Communications is the process of sending messages between a sender and a receiver.

• True

• False

Which of the following is not one of the 4 major types of communication used in the business world.

• Person to person communication

• Written communication

• Haptics

• Electronic communications

Paralinguistics is

• vocal communication other than actual language

• the use of posture to communicate

• the act of using steady eye contact

• communication through touch

Proxemics is

• communicating through touch

• the of space or distance

• vocal communication other than actual language

• deliberate movements

Haptics is

• a person''s choice of color, clothing, and/or hairstyle.

• vocal communications other than actual language.

• the use of space or distance.

• communicating throught touch.

A well written business letter is made up of

• 3 parts.

• 5 parts.

• 8 parts.

• 10 parts.

A basic rule of etiquette when writing an email to always fill in the 'subject' line.

• True

• False

The distance for social space is

• 1 foot or less

• 2 to 4 feet

• 4 to 10 feet

• 12 to 25 feet

The 'thumbs up' gesture symbolizes which type of nonverbal communications?

• Body language/posture

• Paralinguistics

• Facial expression

• Gesture

In reference to a business letter, which of the following is not completely true?

• Contact information, date, recipient information

• Date, salutation, signature

• Salutation, the body, illustration

• Contact information, the body, signature block