Companies exist to

• Give pleasure to founders

• To sell

• To generate profits

• To create great business conditions for employees

Emotional intelligence is based on the studies of

• Daniel Goodman

• Daniel Goleman

• Edward Goleman

• Karl Jung

In Emotional Intelligence, Self Awareness and Self Management are part of...

• Open area

• Interpersonal area

• Blind area

• Intrapersonal area

In Johari window, you increase the open area and decrease the hidden area through

• Feedback

• Disclosure of personal information

• Coaching

• Questions to other people

Empathetic Listening is about:

• Supporting the other with practical solution

• Sharing your feeling as well

• Picking the right words and the tone of voice

• Entering in the other person frame of reference

Membership, sense of belonging, quieter listener are drivers typical of

• Cool Blues

• Earth green

• Sunshine Yellow

• Fiery Reds

Creativity, crisis resolution and result orientation are typical of

• Cool Blues

• Earth green

• Sunshine Yellow

• Fiery Reds

Cool Blues and Sunshine Yellow have in common:

• People

• Action

• Abstraction

• Results

Listening, questioning, spending time together are element of a leadership that is

• Task support

• Result support

• Programme support

• Relationship support

When the leader uses a 'Selling' style, the maturity level of the employee is

• Unable but confident

• capable but unwilling

• unable and insecure

• Very capable