
customer service
Quiz
•
Computers
•
11th Grade
•
Hard
Alexis Chaney
FREE Resource
11 questions
Show all answers
1.
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1 min • 1 pt
which of the following steps will help you keep commitments to customers?
2.
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1 min • 1 pt
if the customer isnt shopping alone< you can include the rest of the part by
3.
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1 min • 1 pt
showing the customers that you and your store stand behind the products and services you shell
4.
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1 min • 1 pt
a customer comes into your store with an ad from another store showing its advertised price which is lower than your price, as a sales associate, what should you do first.
5.
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1 min • 1 pt
susan is working with a customer named cassandra in the perfume department. Which is the wrong thing to say about a perfume she as just dapped on her wrist and smell.
6.
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1 min • 1 pt
showing respect for customers business car means you should
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
if you store does not offer the particular product of service the customer is looking for ,your first option should always be to
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