customer service

customer service

11th Grade

11 Qs

quiz-placeholder

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customer service

customer service

Assessment

Quiz

Computers

11th Grade

Hard

Created by

Alexis Chaney

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11 questions

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1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

which of the following steps will help you keep commitments to customers?

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

if the customer isnt shopping alone< you can include the rest of the part by

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

showing the customers that you and your store stand behind the products and services you shell

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

a customer comes into your store with an ad from another store showing its advertised price which is lower than your price, as a sales associate, what should you do first.

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

susan is working with a customer named cassandra in the perfume department. Which is the wrong thing to say about a perfume she as just dapped on her wrist and smell.

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

showing respect for customers business car means you should

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

if you store does not offer the particular product of service the customer is looking for ,your first option should always be to

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