English for call centers

English for call centers

Professional Development

32 Qs

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English for call centers

English for call centers

Assessment

Quiz

English

Professional Development

Practice Problem

Easy

Created by

Ana Dávila

Used 21+ times

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32 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is a " break room"

intendet for general emplyee usage

a place where new visitors to a building stop first

a place where emplyees can socialize or eat

a large room where meetings take place

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is a " common area"

a large room where meetings take place

the department responsible for the safety of the employees

a place with an employee's desk and computer

intended for general employee usage

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is a " conference room"

a large room for socializing

a place where visitors can wait

a large room for meetings

a room to party

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is a " reception" ?

a place where new visitors to a building stop first

intended for general emplyee usage

a desk

a person who transfers calls to the correct department

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is " security"

a person that is in charge of the savety of the building

a person in charge of protecting a person's life

a department in charge for the safety of the bulding

a company with a lot of camaras

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Waht is a " work station" ?

a place where people park their cars for work

it's a special bus station

a place with an employee's desk and computer

a place with an employee's locker

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A(n) _____ gives employees privacy in their work

open plan

desk

screen

cubicle

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