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12th Grade
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PHONE CALL QUIZ
Quiz
•
English
•
12th Grade
•
Practice Problem
•
Medium
+3
Standards-aligned
Rosaira Sánchez
Used 21+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Offer to help the call.
Can i help you?
Hello, good morning.
Good bye.
May i speak with María Gómez?
Tags
CCSS.L.1.6
CCSS.L.3.6
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Aswering the phone.
Good bye.
Good afternoon, C & B Company. Carmen speaking.
May i get your name, please?
My name is Carlos Martinez
Tags
CCSS.L.1.6
CCSS.L.3.6
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Asking to wait.
Have a nice day.
Would you like to leave a message?
One moment, please.
who´s calling, please?
Tags
CCSS.L.1.6
CCSS.L.3.6
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ask for caller´s name.
May i get your name, please?
Thank you very much for your help.
I´ii transfer you now.
Hello, sales. Can i help you?
Tags
CCSS.L.1.6
CCSS.L.3.6
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Transfering a call
Have a nice day.
Take care
I´ii transfer you now.
I´m calling to ask about.
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ending a call.
Would you like to leave a message?
Hello good morning.
Who´s calling, please?
Have a nice day, Bye.
Tags
CCSS.L.1.6
CCSS.L.3.6
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Asking to speak with someone.
Could i speak with Mrs. Gómez?
Please hold.
Hello. I &T, Luis speaking?
What can i do for you?
Tags
CCSS.L.1.6
CCSS.L.3.6
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