THMM 2

F&B Outlet yang tidak termasuk ke dalam kelompok restricted market adalah

• Transport catering

• Fast food

• Private welfare

• Clubs

Salah satu kualifikasi seorang waiter yaitu reliable yang maknanya.....

• perhatian

• berpengetahuan

• terpercaya

• friendly

Duties of waiter or waitress, except...

• order taking & recording

• service & clearing F&B

• assisting guest making selection

• Preparing the bill

.................... adalah segala sesuatu yang berhubungan dengan persiapan ruangan kerja dan lingkungannya sehingga menjadi menyenangkan, nyaman, aman dan bersih

• mise en scene

• mise en place

• gueridon

• ready on the plate

Order of food & beverage transmitted by telephone

adalah karakteristik dari....

• russian service

• gueridon service

• room service

• american service

To increase the average per cover, order taker should try to suggest customet the most profitable items selling technique also become an effective tool to assure the guest satisfaction is taking order

• True

• False

langkah ke tiga dalam flow of communication room service adalah....

• RS waiter send order slip to kitchen

• guest order F&B by phone

• RS waiter send F&B to the room

• order taker receives the order

The waiter receives the meal already plated from the kitchen and only place in front of the guest

• French service

• american service

• Russian service

• English service

Food is cooked, portioned, or completed infront of the guest

• French Service

• American service

• Russian Service

• English service

merupakan pengaturan meja untuk

• Indonesian service

• chinese service

• american service

• english service