THMM 2

THMM 2

University

20 Qs

quiz-placeholder

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THMM 2

THMM 2

Assessment

Quiz

Other, Life Skills, Specialty

University

Practice Problem

Medium

Created by

Rachmat Astiana

Used 9+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

F&B Outlet yang tidak termasuk ke dalam kelompok restricted market adalah

Transport catering

Fast food

Private welfare

Clubs

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Salah satu kualifikasi seorang waiter yaitu reliable yang maknanya.....

perhatian

berpengetahuan

terpercaya

friendly

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Duties of waiter or waitress, except...

order taking & recording

service & clearing F&B

assisting guest making selection

Preparing the bill

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

.................... adalah segala sesuatu yang berhubungan dengan persiapan ruangan kerja dan lingkungannya sehingga menjadi menyenangkan, nyaman, aman dan bersih

mise en scene

mise en place

gueridon

ready on the plate

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Order of food & beverage transmitted by telephone

adalah karakteristik dari....

russian service

gueridon service

room service

american service

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

To increase the average per cover, order taker should try to suggest customet the most profitable items selling technique also become an effective tool to assure the guest satisfaction is taking order

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

langkah ke tiga dalam flow of communication room service adalah....

RS waiter send order slip to kitchen

guest order F&B by phone

RS waiter send F&B to the room

order taker receives the order

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