EHR CCMA Practice Test

A provider notifies a medical assistant that she will be arriving 20 minutes late to the office. Which of the actions should the medical assistant take?

• Cancel the next scheduled patient’s appointment

• Tell the next scheduled patient that she must see a different provider

• Notify the next scheduled patient about the delay

• Have the next scheduled patient wait in the exam room

A medical assistant receives from a primary care provider to refer a patient to a dermatologist. Which of the following actions should the MA take first?

• Give the patient a copy of the authorization code

• Complete a patient referral form

• Obtain prior-authorization

• Document the date of referral approval

When looking up a code what should you search for in the alphabetical index?

• Modifying term

• E-code

• C-code

• Main term

Which of the following is given to a patient when Medicare does not cover a service?

• Encounter form

• Explanation of Benefits

• CMS-1500

• Advance beneficiary

When calling an insurance company regarding approval for a procedure, what must you receive from the patient’s insurance company that tells you the procedure will be covered?

• Explanation of benefits

• Authorization number

• Federal tax ID number

• DEA number

Which of the following resources provides a standard language for services provided during a medical visit?

• Centers for Medicare and Medicaid Services

• Current Procedural Terminology Manual

• Centers for Disease Control and Prevention

• International Classification of Diseases (10th revision)

Which of the following terms describes the act of unlawfully increasing the reimbursement amount to a third-party payer?

• Down-coding

• E/M Coding

• Add-on codes

• Up-coding

In which of the following categories would a medical assistant find a wheelchair listed?

• Consumable item

• Expendable item

• Intangible item

• Durable item

Which of the following allows a patient to confirm or cancel an appointment remotely?

• Automated Call Routing

• Appointment cards

• Wave scheduling

• Advanced booking

What is a fixed amount of money that the patient must pay each time he or she receives medical treatment? It is usually collected at the time of the office visit.

• Copayment

• Deductible

• Fee-for-service

• Premium