Experiencia
Authored by Judith Castro
Arts
1st - 2nd Grade
Used 12+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuáles son los productos que se pueden gestionar por las herramientas digitales?
Libre inversión, Tarjeta de Crédito y Crédito Hipotecario
Libre Inversión, Apertura de Cuentas, Crediágil, Libranza y Microcrédito con FNG
Apertura digital, Libranza
Libre Inversión, Apertura de Cuentas, Crediágil, Libranza y Microcrédito sin FNG
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La meta de adopción de herramientas digitales para el 2022 es:
55%
60%
85%
70%
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿De estas estrategias, cuales impactan positivamente los tiempos de espera?
Agendamiento de turnos y autogestión
Uso de Herramientas digitales
Adopción digital, nuestros clientes nacen digitales
Todas las anteriores
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
En la estrategia de agendamiento de turnos, cual es el reto a diciembre de 2022?
90%
60%
50%
30%
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Que significa ser un Banquero PRO
Positivismo, Responsabilidad y objetividad
Planeación, Retos y Operación
Promoción, Resultado y Oportunidad
Propósito, Renovación y Optimismo
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
F o V. En asesoría se espera que el 80% de los clientes sean atendidos en menos de 30 minutos.
Falso
Verdadero
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
F o V. En caja se espera que el 90% de los cliente sean atendidos en mas de 30 minutos.
Falso
Verdadero
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