Business Management Unit 4 - AOS 2

Which isn't a correct management strategy to respond to KPI's?

• Cost cutting

• Decreased investment in technology

• Change in management style

• Implement Staff training

A systematic process to eliminate waste for most value from fewer resources is:

• waste maximisation

• clean production

• lean production

• defect free zones

Which strategy focuses on reducing expenses without having a significant impact on customer value?

• Lean Managment

• Redeployment of resources

• Cost Cutting

• Quality Control

Which is not a lean management factor?

• Takt

• One Piece Flow

• Push

• Zero Defects

Business should review KPI's to determine after implementing change because:

• It is comulsory

• It is an example of good CSR practice

• It identifies areas of success and areas require more effort

• it is apart of refreeze

What is a 'key performance indicator'?

• A professional who provides expert advice in a particular area to a business

• A tool used to identify and analyse the positive factors (driving forces) and negative factors (restraining forces) in an environment where change is occurring

• Criteria that measure how efficient and effective

  a business is at achieving different objectives.

• A provider of expert knowledge in a particular field to a business

'KPIs use specific criteria such as efficiency and effectiveness to measure peformance.'

Is this statement true or false?

• True

• False

Management strategies should be used by businesses to respond to KPIs that highlight poor performance.

• True

• False

______________ is managers implementing strategies that seek to drive employees to work

towards the achievement of business objectives.

• Redeployment of resources

• Staff training

• Staff motivation

• Cost Cutting

Woolworths Group CEO, Brad Banducci, has

announced that Big W will aim to redeploy as many staff as possible in response to the closure of Big W stores.

The redeployment will take place as each store closes down in order to minimise the quantity of staff being made redundant.

• Redeployment of Capital Resources

• Redeployment of Natural Resources

• Redeployment of Labour Resource