CE - UOB Review
Quiz
•
Computers
•
Professional Development
•
Practice Problem
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Medium
Charity Salas
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26 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This is a team of experts when it comes to general inquiries around how Airbnb works and our policies
Resolutions 1
Claims
Community Education
Social Media
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This team investigate cases where payments or payouts processed by Airbnb are missing.
Collections
Payments
Trust
Regulatory Response
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your Nova Phone log in is your AIRBNB ID
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This is the activity code in NICE when you are tasked to do Messaging
Open
Open Deferred
Unavailable
Coaching
5.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
Write the Aux code you should select in Nova phone when you are tasked to take in phone calls.
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
This is a resource where our community members can use for any questions about our product and policies.
7.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Which of the following are Service Promise behaviors?
Host Our Community
Take Good Care
Make Service Magical
Help Everyone Belong
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